There are three possible reasons:

• The word you are using to search with is either misspelled or not the default key words. Try using a different word that still describes that product. Moreover, you may use our default search tree to locate the items.
• Our Web site might be experiencing technical difficulties. Try searching for a different product. If it can’t find this product, then please contact us to report the problem.
• We may not carry the product at this time. If this is the case, please contact us and tell us what you are looking for. We will try to locate the product and get it for you.

If users would like to order those items, you may check with us when the stock is available again. Except for special issue, we will refill the stock within 2 weeks time. Please contact our customer services team via email at yphub@ypt.com.hk if you have queries

It is in US dollars.

Using the various search boxes on the site, search for the products you want. If you are not sure of the items, you can click into the product detail page until you see the item(s) you intend to order. If the item is in stock, click on the box that is next to the picture of the item and change it to the exact number of items you want to order. (Default = ’1’nos.) Then click the ’add to cart’ button to add the item(s) to your shopping cart. You can either click on the ’continue shopping’ button to continue shopping for more items. When you are finished shopping, click to “shopping cart” logo on the right corner side and choose the ’checkout’ button for checkout process.


NOTE: If, at any time, you are unsure of what to do, feel free to contact our customer services team via email at yphub@ypt.com.hk.

We accept payment by Visa or Master Card when the total amount of order is less than HK$7,800 / US$1,000. On the other hand, we accept payment by fund transfer when the total amounts of order exceed HK$7,800 / US$1,000. You have to fax or email the TT Slip to us as a proof of payment confirmation. We do not accept personal cheque(s) for any purchases.

If paying by deposit transfer, you can send the money to us at:
Bank Name: THE HONG KONG AND SHANGHAI BANKING CORPORTATION
Bank Address : 1 Queen’s Road Central, HONG KONG
Swift Code : HSBCHKHHHKH
Bank Code: 004
Beneficiary: YPT INTERNATIONAL LTD.
HKD S/A # 580-039-881-001
USD S/A # 475-4-800-490


Please return a copy of the payment receipt to along with a copy of your order via email at yphub@ypt.com.hk after deposit transfer.

Your credit card is charged at the time you place your order on the website.

We will e-mail you once the order is being shipped. Please go to Order History under My Account and you can see the status for all of your orders.

If your order does contain a mistake, such as the wrong items or a missing item, please contact us within 7 days of receipt via email at yphub@ypt.com.hk (Support of Photos, relevant receipt/order no. MUST needs) and we will fix it for you fast.

We shall not bear any liability for the notice of 7 days after receipt.

We do not accept COD.
If cash for payments is needed, please visit and purchase at our HK office (Please confirm the availability of the goods via phone call at (852) 2723 2168 (Monday to Friday: 09:00-17:30) before visit our HK office)
If there is any issue, please contact our customer services team via email at yphub@ypt.com.hk.

All spare parts shall be well packed before shipped and it should be strong enough during transit. However, we cannot quantify the risk in between as parcel has been throughout different parties. We are here to ask for your forgiveness on this matter.

For all Hong Kong order, we reserve the rights of shipping parcel through local courier service or our transportation team by determining the sizes of the parcel. The delivery service is available at Mon-Fri, 10am~5pm ONLY. The delivery services will be suspended in public holidays, Saturdays and Sundays.

For all Overseas order, we reserve the rights of shipping parcel through courier service.

Once payment is received, orders are shipped within 2~5 business day (or less) of receiving the order. We will inform you if any special issue occurred.

Once we receive confirmation from your side, all the information in the order is not allowed to change. Hence, buyers should study the information carefully before confirming the order.

Each order will have a unique order number. You may login to Order History and browse for the status of the order.

An order can be delivered to one address only. If you require sending orders to multiple addresses, you need to place a separate order for each address.

Once you register as our member, except for enjoying our one-stop Online shopping service, we will update your information by regular e-newsletter and promotion email. Please visit to News and Promotion for details

• For local orders , you can visit and purchase at our HK office (Please confirm the availability of the goods via phone call at (852) 2723 2168 (Monday to Friday: 09:00-17:30) before visit our HK office)
• For orders the goods outside HK ,please email to op.export@yptintl.com

You may add any items that strike your fancy into it, we will update our database of each items in particular period. By using this information, we may offer new promotion campaign, introduce more types of goods or other else.

We do not offer goods return.

• Delivery Delay
• Goods are out of stock or discontinued

For more information, please refer to Refund Policy.

Our company has never sold, traded, shared or rented our mailing list. We consider our mailing list of customers as the highest business confidential for our company.

Our website is 100% secure. All the Credit Cards information will be handled by PayDollar, which is an experienced and Trust worthy payment gate-way Company. Our website is connected with SSL technology which is providing 128-bit transfer for encryption, which guarantees secure services.

Our office (including showroom) is located at Kwun Tong, HONG KONG. We are welcome if you could visit us during the office hour (Mon-Fri, 9:00am~5:30pm)

If you have any queries, you are welcome to contact our customer services team via email (yphub@ypt.com.hk). We will solve your questions at your earliest availability.